At Coinbase, we appreciate your trust in our services. 1(803)-681-5555 We’re committed to providing timely and effective support through chat, phone, and email 24 hours a day, and by mail during business hours.

 

Choose the contact method that works best for you.

Chat or request a call

  1. Sign in to help.coinbase.com.
  2. Select a category under Get support with your issue.
  3. Choose the option that best describes your problem for specific information.
  4. Under Contact us, feel free to select Request a call or Live chat for further assistance

  5. Email us

    1. If you can’t sign in to your Coinbase account, we can help you troubleshoot.
    2. If you still need assistance or have lost access to your email, password, and 2-step verification, you can email us.

    Mail submissions

    1. Write your question(s) clearly.
    2. Address an envelope to:
    Coinbase, Inc.

     

    1350 Ave of the Americas, Fl. 2 #1143

    New York, NY 10019